Government of the People's Republic of Bangladesh

Office of the Deputy Director

Farmhouse, Chuadanga

Commitment to service (Citizen’s Charter)

Serial No.

Name of service

Service delivery system

Necessary documens and place of receipt

Price of service and payment method

Term of service delivery

Officer in charge

(Name, surname, phone number and e-mail)

(1)

(2)

(3)

(4)

(5)

(6)

(7)

1

Provide agricultural advice.

Arrangement of field inspection / training / exhibition / field day / group meeting subject to demand

-

Free

Instant

DD / DTO / ADD (Grain) / ADD(PP)

Mobile:

01700715285/01700715286/ 01700715287/01700715288

E-mail:dddaechuadanga@gmail.com

2

Provide technical assistance related to crop production.

Demand Receipt (Personal Contact / SMS / Telephone / Mobile Call / E-mail)

-

Free

Instant

DD / DTO / ADD (Grain) / ADD(PP)

Mobile:

 01700715285/01700715286/

 01700715287/01700715288

E-mail:dddaechuadanga@gmail.com

3

Provide advice on crop disease-pest / pest management

Receipt of demand (personal communication / SMS / telephone / mobile call / e-mail) inspection and provide technical assistance

-

Free

Instant

ADD(PP)

Mobile:

01700715288

E-mail:dddaechuadanga@gmail.com

4

Provide online fertilizer recommendations and prescriptions

Receipt Receipt (Personal Contact / SMS / Telephone / Mobile Call / E-mail)

-

Free

Instant

ADD (Grain)

Mobile:

01700715287

E-mail: dddaechuadanga@gmail.com

5

Provide advice on what to do in dealing with disasters.         

-

Free

Instant

DD / DTO / ADD (Grain) / ADD(PP)

Mobile:

 01700715285/01700715286/

 01700715287/01700715288

E-mail:dddaechuadanga@gmail.com

6

Farmer training

Provide technology based training to selected farmers under GoB / Project

-

Free

1/2 day

DD / DTO / ADD (Grain) / ADD(PP)

Mobile:

 01700715285/01700715286/

 01700715287/01700715288

E-mail:dddaechuadanga@gmail.com

7

Acceptance and implementation of BCIC Fertilizer Dealer Recruitment / Registration Renewal Application.

Accepting BCIC Dealer Recruitment / Registration Renewal Application in the light of Government Rules, Receiving Verification and Sending

Attested copy and photo of prescribed application, national identity card, trade license, citizenship certificate.

Fees fixed by the government

Less than 30 working days

DD

Mobile:01700715285

E-maildddaechuadanga@gmail.com

8

Acceptance and implementation of application for renewal of production / marketing registration of fertilizers and fertilizers

Acceptance of application in the light of government rules, verification and selection and sending to the concerned authorities

Attested copy and photo of prescribed application, national identity card, trade license, citizenship certificate.

Fees fixed by the government

Less than 15 working days

DD

Mobile: 01700715285

E-mail:dddaechuadanga@gmail.com

9

Issuance / renewal of registration of wholesale and retail pesticide traders.

After verification of the application and related documents received from the subdivision, registration / renewal according to the procedure.

Attested copy and photo of prescribed application, national identity card, trade license, citizenship certificate.

Fees fixed by the government

Less than 15 working days

ADD(PP)

Mobile 01700715288

E-mail:dddaechuadanga@gmail.com

10

Providing e-agriculture services

Farmer's digital address, agricultural window, e-pesticide prescription, online fertilizer / soil test.

Free

Instant

DD / DTO / ADD (Grain) / ADD(PP)

Mobile:

 01700715285/01700715286/

 01700715287/01700715288

E-mail:dddaechuadanga@gmail.com

Serial No.

Name of service

Service delivery system

Necessary documents and place of receipt

Price of service and payment method

Term of service delivery

Officer in charge

(Name, surname, phone number and e-mail)

(1)

(2)

(3)

(4)_

(5)

(6)

(7)

1

Preparation of budget and sending to the concerned authorities

1) Allocation letter

Free

08 working days

DD

Mobile: 01700715285

E-mail:dddaechuadanga@gmail.com

2

Exchange of official information in different departments

Demand Receipt (Personal Contact, SMS / Telephone / Mobile Call / E-mail)

2) Statement of cost

Free

At the appointed time

DD

Mobile: 01700715285

E-mail:dddaechuadanga@gmail.com

3

Nomination for National Agriculture Award

Verification and sending of the application of the person / organization subject to the condition of receiving the nomination

Correspondence

At the appointed time

DD

Mobile: 01700715285

E-mail:dddaechuadanga@gmail.com

4

Annual Performance (APA) Agreement

Setting and implementing targets in consultation with the officers in charge of subordinate offices and uploading e-mails, reports and websites.

Correspondence

Free

01 July - 30 June

DD

Mobile: 01700715285

E-mail:dddaechuadanga@gmail.com

Serial No.

Name of service

Service delivery system

Necessary documents and place of receipt

Price of service and payment method

Term of service delivery

Officer in charge

(1)

(2)

(3)

(4)

(5)

(6)

(7)

1

Acceptance and rejection of GPF advance grant application

Accepting, verifying and sending the application form

GPF application form and account slip and other related documents

Free

03 working days

DD

Mobile: 01700715285

E-mail:dddaechuadanga@gmail.com

2

Housing, Motorcycle, Motor Car, Bicycle, Computer Advance Grant Application Forward

Accepting, verifying and sending the application form

Application and other related documents along with prescribed form

Free

03 working days

DD

Mobile: 01700715285

E-mail:dddaechuadanga@gmail.com

3

Leave granted

Different types of leave are granted to government employees subject to receipt of demand

Application with certificate of availability of leave

Free

03 working days

DD

Mobile: 01700715285

E-mail:dddaechuadanga@gmail.com

4

Provision of pension and ancillary allowances

Provision of pension and ancillary allowances of government employees subject to receipt of demand

Receipt of application in prescribed form, approval / advancement of pension related documents.

Free

08 working days

DD

Mobile: 01700715285

E-mail:dddaechuadanga@gmail.com